AppDynamics partners with Nouveal e-santé for Covidom app

The app may be used to monitor COVID-19 patients and enable contact tracing

AppDynamics has announced its partnership with digital health developer Nouveal e-santé to improve the performance of its latest solution, Covidom. Covidom is an app that allows remote monitoring of patients with COVID-19, created specifically to simplify remote medical monitoring, improve service logistics for individuals in quarantine and enable contract tracing for people who have come in contact with or been recently diagnosed with COVID-19.

Nouveal e-santé implemented AppDynamics Application Performance Monitoring (APM) to monitor the performance of the application as the company developed new features and capabilities. Nouveal selected AppDynamics’ APM solution to ensure application performance issues were identified and resolved quickly, ensuring that any change in service due to potential issues on the backend would not impact the thousands of patients using the app.

Since partnering with AppDynamics, Nouveal e-santé has been able to make vast improvements in scaling the platform, including:

  • performing real-time surveillance of their apps as they develop new features
  • reducing average response times from 1,500 milliseconds to 110 milliseconds
  • accelerating capacity from serving 20,000 patients a year to 20,000 patients in just two hours

“Feedback from hospitals has been excellent. Clinicians have shared that thanks to Covidom automating administrative processes and remote tracking patients, they now have the resources available to care for patients in critical care, not only because of the virus, but also with other illnesses,” said Guillaume Fayolle, co-founder of Nouveal e-santé. “AppDynamics has made it possible for us to grow and improve our platform so we can step up and support the state, our citizens, and the country.”

“Under normal circumstances, anything less than a flawless digital experience is considered a disruption to consumers and the business. But in this case, it’s a matter of life or death,” said Erwan Paccard, director of product strategy, AppDynamics. “Nouveal e-santé is a prime example of how technology innovators can solve real world problems when they prioritize a seamless digital experience for users.”

The Covidom app currently supports more than 186,000 patients. The company says:

“AppDynamics recognizes the role of APM in supporting businesses to deliver critical digital services to customers and employees during the pandemic. The company is proud to extend support for companies and technologists looking to maintain business performance during the COVID-19 pandemic with the offer of a free trial of its APM software and one-on-one meetings with a consultant.”