The Competence Gap: Why Checking Insurance and Policies Isn’t Enough 

Across Canada, property and facilities management teams are being pulled into a harsher spotlight as regulators, insurers, and courts scrutinize how contractor work is controlled on site. Recent decisions such as R. v. Greater Sudbury (2023), along with high-profile
WorkSafeBC penalties, confirm that simply collecting CGL certificates, workers’ compensation clearances, and safety policies is no longer enough. For organizations featured in Canadian Occupational Safety, the stakes are growing: if you exercise oversight of a worksite, you can be treated as an “employer” under OHS law, sharing responsibility when unqualified contractors or workers get it wrong.

This focused guide, The Competence Gap: Why Checking Insurance and Policies Isn’t Enough, gives Canadian FM and PM leaders a practical roadmap to move from document-first to competence-first verification. Drawing on survey findings from 50 Canadian firms, real case examples, and emerging regulatory trends, it shows exactly where typical vetting processes fall short and how to redesign them around risk, worker-level proof, and continuous monitoring. Readers gain clear, actionable guidance to align CGL coverage with actual work, verify trade qualifications and safety training, and embed competence checks directly into procurement and operations so safety and compliance are demonstrable – not assumed.

By downloading this guide, you will:

• See why paperwork-only compliance fails to protect Canadian FM and PM organizations
• Understand how recent Canadian OHS cases expand owner and manager liability
• Learn the fundamentals of a competence-first, risk-based contractor verification model
• Get practical steps to align CGL coverage, worker qualifications, and day-to-day oversight

Download The Competence Gap now to strengthen your contractor oversight and reduce OHS and insurance risk across your Canadian portfolio.