Owner attempted to get the worker to contact WorkSafeBC and revise their account, report states
A worker at a Subway restaurant in downtown Quesnel, B.C., was burned on the job in June 2025, according to a WorkSafeBC investigation report.
The worker was treated using the restaurant's first aid kit at the time of the incident, CBC News reported – citing data it acquired through a freedom of information request. The worker later filed a formal injury claim with WorkSafeBC.
The Quesnel location is owned by an independent franchisee, separate from Subway's corporate parent, according to the report.
The investigation
Once the franchise owner learned of the claim, WorkSafeBC's investigator found the owner reprimanded the worker on multiple occasions for reporting the injury, according to the report cited by CBC News.
The investigator also found the owner attempted to get the worker to contact WorkSafeBC and revise their account, suggesting the burn had instead occurred at home, according to the report.
The owner denied the worker's version of events, but WorkSafeBC obtained audio recordings that corroborated the worker's account, according to the investigation file.
The penalty
WorkSafeBC's report, issued in March 2026, described the owner's conduct as "egregious" and stated that the actions violated the Workers Compensation Act, regardless of intent, CBC reported.
The franchise owner was fined $2,500 following the investigation's findings.
Canadian Occupational Safety has not seen any comments from Subway about this development.
